1% Everyday – Noise in Organizational Decision Making

Tell me. How good are we as a company at coming up with an excellent solution? What is the variability in our solutions depending on the teams we assemble? I was listening to the “People I mostly admire” podcast with an interview with Daniel Kahneman. https://freakonomics.com/podcast/daniel-kahneman-on-why-our-judgment-is-flawed-and-what-to-do-about-it-people-i-mostly-admire-ep-27/ They were talking about his book Noise. In the conversation… Continue reading 1% Everyday – Noise in Organizational Decision Making

1% Everyday – Stop trying to get people to say yes … you want “No”

It is very hard for people to say yes. Saying yes is a commitment with too much ambiguity. Trying to get someone to “yes” will always slow down the process. Saying “no” is always the easiest. “People have been conditioned to expect hidden hooks in yes. They’ve been trapped by it in the past. Someone has… Continue reading 1% Everyday – Stop trying to get people to say yes … you want “No”

1% Everyday – Human memory and chunking (Miller’s law)

Have you ever thought about why it is easier to remember a 10-digit phone number than just 10 numbers? For example: read the following 7      3     4      2       1      6      1      5      8      1  Close your eyes and repeat the 10 numbers … Now if I show it as a telephone number 734 – 216-… Continue reading 1% Everyday – Human memory and chunking (Miller’s law)

1% everyday – Visual design and Gestalt principles

When talking about visual perception the most enduring explanation is the Gestalt principles. Smashing has a good article: https://www.smashingmagazine.com/2014/03/design-principles-visual-perception-and-the-principles-of-gestalt/ Visual Principles (Gestalt): Visual Principles (Gestalt) examples: Similarity: shapes, color, size Continuation: paths, lines, curves, flow Closure: complete shapes, perceived completeness Proximity: proximity of objects create a perceived larger shape  Figure/ground: visual separation of figures from backgrounds… Continue reading 1% everyday – Visual design and Gestalt principles

Analysis: Workflow Analysis

The Workflow Analysis is a tool to document and enumerate the workflows around products and services of the company that are touched by end-users. The workflow analysis follows key workflows through the organization’s products and services entering, crossing boundaries, and exiting upon conclusion of the work. The workflows may occur across personas, departments, and organizations.… Continue reading Analysis: Workflow Analysis

Luminoso Compass and Frictionless Design

Luminoso announces the launch of COMPASS, their next generation enterprise feedback solution! Luminoso Compass enables you to consume, interpret, and act on large-scale feedback in real time – across multiple languages. It captures new themes in conversation, extracts actionable insights, unearths the root causes and illuminates the driving themes and topics.  In addition, Luminoso Compass removes spam, irrelevant… Continue reading Luminoso Compass and Frictionless Design

Have kids design their own solutions to problems

I have to admit that I found this article to be quite grating as a blatant free advertisement for frog design. They are a fantastic design firm but Fast Company is so enamored with them that they post an article that is an infomercial. I guess it is a good thing that it was posted… Continue reading Have kids design their own solutions to problems

Interaction Design Foundations

Now that David Malouf works for a art school every problem look like a “art” problem? In art school you need to master the primitives. There are 6 elements: line plane volume value texture color David asks if there are similar primitives to interaction design? Here are his 5 elements: time abstraction metaphor negativity motion… Continue reading Interaction Design Foundations

Making things Less Complicated

Marc Rettig made a good presentation. It is interesting though, I appreciate the presentation more for the intimacy he created in a crowd of 500 then for the content. I will share some of the content nuggets then move on to the intimate moments ;> How do you design to make things less complicated? We… Continue reading Making things Less Complicated

Behavior is our Medium

Fabricant on using design to influence the user. Robert starts by positing that interaction is not about computing technology. Technology is not medium … behavior is. This seems to ruffle some feathers in Vancouver. As noted by: John Kolko Robert Fabricant Robert went on to talk about how we can use design to influence behavior.… Continue reading Behavior is our Medium

The Best

What is the best? Is the best marketshare? Mindshare? Good enough? Optimal? Cost effective? Luxury? Tolerant? Cheap? Viral? What do you mean by best? How do you find the best? Here is what happens in the software world: A person comes up with an idea He runs with the idea Sometimes it succeeds, sometimes it… Continue reading The Best